At Super Stars Football Academy, we aim to provide high-quality football training and experiences. We understand that sometimes plans change, so this policy sets out how refunds and cancellations are handled.

1. Registration Fees

• Registration or enrollment fees are non-refundable, as they secure your child’s place in the program.

2. Training Sessions & Programs

• Cancellations by parents/guardians:

  • If you cancel before the program begins, we may issue a partial refund (excluding admin/registration fees).

  • Once a program has started, fees are generally non-refundable, unless there are exceptional circumstances (reviewed case by case).

• Cancellations by Super Stars Football Academy:

  • If we cancel a session due to weather, staff illness, or unforeseen events, we will reschedule where possible.

  • If a full program is canceled by us, you will receive a refund or credit for future sessions.

3. Missed Sessions

• No refunds or credits are given for missed sessions due to illness, holidays, or other personal reasons.

4. Merchandise & Kit

• Refunds or exchanges for academy kit or merchandise are only accepted if items are faulty or unused in original condition.

5. Payment Issues

• If a payment error occurs (e.g., duplicate charges), please contact us immediately at info@superstars.ie for resolution.